Our company is responsible for every piece of equipment, regardless of how and through whom it was sold. Each equipment has a factory number and is subject to acceptance control by the quality control service.

Equipment warranty

  • Warranty for milk cooler capacity and electrical part – 24 months;

  • Warranty on the refrigerating part for milk coolers – we duplicate the guarantees of the manufacturers of the main components;

  • Warranty for other equipment is 24 months.

Warranty and post-warranty service

  • replacement and supply of spare parts;

  • consultation by phone and WhatsApp;

  • departure and work of a service specialist (if necessary).

Working hours and contact phone numbers of the service department
 

Mon-Fri from 8:00 – 17:00 Moscow time
t. 8 (915) 760 14 01
t. 8 (915) 766 85 04

The rest of the time (in case of emergency)
t. 8 (499) 504 88 74